Re-advertising: Call for Consultant Market assessment and financial services /technology and community financial preparedness planning

Application Deadline:06 March 2021
Contract Type:Professional Service Contract
Working Language:                                      Bahasa Indonesia and English

A. Background

Yayasan Plan International Indonesia (YPII) is an organization that works for children through community active participation. As an organization focuses on child protection, with the support of Plan International UK and FCDO, YPII and its partner SETARA is implementing a project in the North Semarang area, called “Building Resilient adaptive and disaster ready communities/B-Ready”. The project aims to build the adaptive and disaster ready community resilience, through disaster preparedness and comprehend financial risk analysis.

To support the achievement of the aforementioned objectives, one of the things that needs to be done is conducting a market assessment of financial services synergizes with the community preparedness plan in North Semarang. By doing so, it is expected that a financial service model can be used to support community works in reducing disaster risk. Its implementation will be supported by experienced consultants in market assessment and disaster mitigation financing.

B. Situational Analysis

Indonesia has high exposure to weather hazard-induced disaster risk. A priority FCDO country, Indonesia experienced from 3,622 disaster events in 2019. Of these, 96% were a result of hydrometeorological hazards. Recent flood events have caused 12.6 million people to become displaced, 17,000 injured, 4,400 dead, and billions of IDR losses. This will severely affect the ability of national governments, NGOs and communities to effectively respond to natural hazards, increasing the importance and need for forecast-based early action to promote the safety and resilience of the most vulnerable groups to these events. The project is located in Semarang which prone to flood, which happened every year, where the project focuses its target location in five villages: Tanjung Mas, Panggung Lor, Bandarharjo, Kuningan, Panggung Kidul.

C. Objectives

The objectives of market assessment can be summarized as follows:

  1. To assess the availability of potential market for flood preparedness, financial service / technology including assessing types of material purchased/needed to be more prepared on flood risk
  2. To identify modality of disbursement and type of financial services which suitable for targeted families
  3. To identify selection criteria who will receive the cash-based assistance (CVA), including assessing its disbursement mechanism

D. Deliverable

The consultant is expected to deliver:

  1. Analysis on potential market for flood preparedness and material/need to be fulfilled by families to reduce risk of flood
  2. Recommendation on modality of financial service, with strong analysis on strength and weakness of each modality
  3. Recommendation on beneficiaries’ selection criteria and its disbursement mechanism

E. Assessment tools

The assessment should be conducted following the GSMA tools and targets below:

  1. Tools for End UsersEnd-user survey
  • Traditional individual assessment tool
  • Generates statistically representative data
  • Provided as a question bank and an ODK/Kobo-compatible tool

2. End-user Focus Group Discussion guides

  • To support localization of the Toolkit (FGD 0)
  • Generates qualitative data that is often lost in structured interviews (FGD 1)
  • Digs into specific topics (FGD 2-4: livelihoods and business, communication, mobile money)

3. End-user exercises / Trainings

  • Builds an understanding of how users interact with mobile technology
  • Participatory mapping to understand ecosystem from end-users’ perspective

Tools for Merchants:

4. Merchant survey

  • A quantitative tool – similar methodology similar to end-user survey
  • Interviewing a broad range of merchants[OO1] [FR2] 

5. Merchant in-depth interview (IDI)

  • Complement to the Tool 4 above, using open-ended questions
  • Anonymous (as with Tool 4) to encourage honest discussion

6. Merchant mapping

  • Complement to Tools 4 & 5
  • Aims to identify service areas and potential gaps
  • Separates out potentially sensitive topics

7. Market assessment

  • Establish available mobile products and services (including cost to users)
  • Very context-specific – so not overly prescriptive

8. Signal strength test

  • Maps connectivity coverage and quality in a given area
  • Balance between binary questions and technical measurement

E. Implementation Details

Assessment implementation in details below:

NoTime (year 2021)ProcessRemarks
11 – 10 FebruaryTor develop and approvalTOR is developed by project manager, subject to be reviewed by YPII country office and Plan UK (including GSMA) as necessary
211 – 25 FebruaryConsultant search and selectionThe consultant search will be carried out through YPII’s procurement procedure
3 26 February – 5 MarchConsultant administration and preparation for the implementation of assessmentDeveloping contract and first trench of payment
46 – 20 MarchAssessment implementation / Brief presentation of methodology /Methodology of assessment depends on consultant proposal Short presentation of findings (powerpoints) after presentation
521 – 25 MarchFirst submission report and feedbackReview and feedback will be provided by YPII and/or Plan UK/GSMA
626 – 28 MarchSecond submission report and finalizationFinal payment

F. Location of Assessment

5 Urban villages (Kuningan, Panggung Kidul, Panggung Lor, Bandarharjo and Tanjung Mas), North Semarang Sub-District, Semarang City, Central Jawa

G. Criteria of Consultant

  1. Having strong knowledge on CVA, particularly for preparedness and/or humanitarian
  2. Proven track record on market assessment/CVA toolkits and studies
  3. Extensive experience in building coordination with government / non-government stakeholders, particularly who related to the study including communities, financial provider
  4. Proven evidence to submit report in English
  5. Having good interpersonal, communication, networking skill
  6. Able to work in tight and short deadline
  7. Commit to safeguarding, gender transformative and ethical code of study

H. Selection/Recruitment of Consultant

As procurement process to follow, YPII will conduct selection for this individual consultant as follow:

a. Open vacancy in website / network

b. Submission of document which contains:

  • Proposal, particularly mentioning on methodology of study, study tools, target respondent as primary source of data, list of secondary data for analysis (please see annex of study questions), including proposed budget and detail timeline
  • Letter of intention and commitment to carry out study as above timeline
  • CV / resume
  • ID card
  • Example of study report that has been conducted previously

c. Proposal in English and selected consultant will have preparation meeting with Plan UK and GSMA

d. Selection of consultant in two stages:

  • Screening documents
  • Interview

e. Contract will be awarded to selected consultant

The above documents can be sent electronically through the email:; mentioning the code [Market Assessment] in the email subject at the latest 06 March 2021

Or send in hardcopy in a sealed envelope with the code [Market Assessment] in the left corner of the envelope to:

Yayasan Plan International Indonesia

Procurement Unit

Komplek Buncit Utama No. 16

Jl. Warung Jati Barat Kav. 34

Kel. Jati Padang, Kec. Pasar Minggu

Jakarta Selatan 12540, Indonesia

Annex. Questions for assessment:

1. To assess the availability of potential market for flood preparedness, including assessing types of material purchased/needed to be more prepared on flood risk

  • What type of market which available for community to access? Infrastructure, Accessibility, easy to use, inclusive, safety and protection.
  • How the supply of material in local market for flood preparedness?
  • What types of potential material needed/purchased by family to prepared flood risk
  • How do people with disability access critical market systems in crisis and non-crisis time?
  • Name of Market and districts around the communities.
  • Geographic / Location and frequency of the markets
  • Catchment areas of the market including distances (km)To identify modality of disbursement and types of financial services which suitable for targeted families

2. To indentify modality of disbursement and types of financial which suitable for targeted families

  • What modality of disbursement (cash or voucher, physical cash or E-money) which suitable for North  Semarang  context?
  • What types of financial services available in Semarang, accessible and easy to use by target community?
  • Which institutions have expressed an interest in working with a potential Plan International CVA initiative? (NB: List the names of the relevant institutions)
  • Financial Capacity: Can institutions able to pre-finance funds, and accept payment of fees/commission in arrears, subject to verification / validation and implementation of the project?
  • Which institutions already have the required technology and infrastructure to set up the systems? If not, how long would it take to set this up? And does the required infrastructure exist, and is secure and reliable?  (i.e. networks, internet, 3G etc) And are their any barriers to this set up? (i.e. regulations, laws, security issues etc)
  • Which of the institutions would be most resilient to an emergency situation and therefore most likely to be able to react quickly to a rapid response?  What are the reasons for this?
  • What is the realistic lead time to set up cash programming for each institution? Can the system be piloted in an ‘inception’ phase, or a ‘walkthrough’ set up, to enable an evaluation prior to full delivery?
  • Which of the institutions and delivery mechanisms cater to the safety of our potential beneficiaries? How?

3. To identify selection criteria who will receive the cash-based assistance (CVA), including assessing its disbursement mechanism

  • What the best selection criteria (vulnerability, gender and capacity analysis) of targeted beneficiaries?
  • How is the suitable disbursement mechanism for CVA to follow and why?
  • Will there be ongoing fees / charges that beneficiaries will have to pay in order to access the service? If so, what are they?
  • As a contingency plan, which other institution or delivery mechanism could best be used (in regular programming or emergency responses?
  • Which of the institutions offer maximum flexibility regarding transfer dates and amounts?

All submissions to be treated confidentially. Only shortlisted candidates will be notified and invited for interviews.